Due to the quality, nature and turnover of our merchandise it is important that your order is made carefully in order to limit any errors. We are here to help. Feel free to write us at firstname.lastname@example.org.
We will gladly exchange items and help you choose a new product.
You have 14 working days to return any item purchased on our website. If the item purchased is returned due to a defect, it must reach us within 30 working days. All items returned must be unworn, unwashed and in resalable conditions.
The cost of all returns is 10 € unless the item had a defect.
If you seek a refund rather than an exchange for any item purchased, please write us directly at email@example.com. Please include your name, address and the details of the purchase.
You will be responsible for paying for your own shipping costs for returning your item.
Please note that countries outside the EU may charge a duty or tax on your shipment. The latter are the customer's sole responsibility.